We provide secure worldwide shipping with full tracking. Orders to the United States typically take 7-12 business days to arrive. Once your timepiece ships, a tracking number will be automatically emailed to you.

Your satisfaction is our priority. Every SOLLEN timepiece is backed by our official 45-day worry-free warranty. If you experience any issues or are not completely satisfied with your purchase, please contact our support team for an easy resolution.

Yes! For the fastest response, order updates, watch sizing assistance, or to claim exclusive member coupons, please connect with our VIP team directly on WhatsApp at +1 (816) 887-8730.

To keep your timepiece in peak condition, we recommend wiping it gently with a soft microfiber cloth after daily wear. Avoid placing it near strong magnetic fields (such as speakers or smartphones) and ensure the crown is fully screwed down before any exposure to moisture.